Privacy Policy

Welcome to FableWell. We provide an AI-powered digital subscription service that helps families create personalized stories. This Privacy Policy explains what data we collect, how we use it, and your choices.

1. Information We Collect

• Account information (such as email address and login credentials).
• Subscription and billing status (processed securely through payment providers).
• Story inputs you provide (such as child name, themes, tone, and preferences).
• Basic usage analytics and device information to improve app performance and reliability.

2. How We Use Information

We use your data to:

• Provide and improve the FableWell service.
• Generate and deliver personalized AI stories and artwork.
• Manage subscriptions, customer support, and account security.
• Detect abuse, fraud, or technical issues.

3. AI Data Usage

FableWell uses AI systems to generate story text and illustrations. We may use non-personal and de-identified content patterns, prompts, and usage signals to improve generation quality, safety, and performance. We do not intentionally use personally identifying information for AI model training.

4. Digital Subscription & Payments

FableWell is a digital subscription product. Payments are handled by third-party processors (such as Stripe), and we do not store full payment card numbers on our servers.

5. Refund Policy

We offer a 30-day refund policy for eligible subscription purchases. If you are not satisfied, contact support within 30 days of purchase and we will review your request under our Terms of Service.

6. Data Retention

We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request account deletion, subject to legal and operational requirements.

7. Children’s Information

FableWell is intended for use by parents or guardians. Please avoid submitting unnecessary sensitive personal data in story prompts.

8. Contact Us

Questions about this Privacy Policy can be sent to [email protected].